Term and Conditions

Welcome to Stio Activewear! These Terms and Conditions govern your use of our website and purchases of our outdoor apparel and accessories. By accessing stioclothingstore.com and making a purchase, you agree to be bound by these terms.

1. Website Usage and Account Terms

1.1 Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you have the legal capacity to enter into binding contracts.

1.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized account use

2. Products and Services

2.1 Product Description

Stio Activewear specializes in high-quality outdoor apparel and accessories including:

• Performance outerwear (Jackets, Vests, Fleece)
• Technical baselayers and insulation
• Activity-specific gear (Biking, Hiking collections)
• Headwear (Ballcaps, Beanies) and accessories
• Footwear and gloves designed for outdoor activities

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and provide a full refund.

2.3 Product Limitations

Due to health and safety considerations, certain items have specific usage restrictions and return limitations as outlined in our Returns Policy.

3. Orders and Payment Terms

3.1 Order Process

Order confirmation represents our acceptance of your offer to purchase. We process orders within 1-2 business days after payment confirmation.

3.2 Pricing and Payment

All prices are in US dollars. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the total amount to your selected payment method at the time of purchase.

3.3 Shipping and Delivery

Shipping Methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Shipping Regions: We ship globally except for select Asian countries and remote regions. Delivery times are estimates and may vary due to customs processing and other external factors.

4. Returns and Exchanges

4.1 Return Policy

We accept returns and exchanges within 15 days of receipt. To be eligible:

• Items must be unworn, unwashed, and in original condition
• All original tags and packaging must be attached
• A return request must be submitted via email to [email protected]

4.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned:

• Baselayers (worn next to skin)
• Footwear showing signs of wear
• Gloves & Mittens
• Beanies
• Items without original tags or packaging
• Items that have been worn, washed, or altered

4.3 Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect your return. Shipping costs are non-refundable. Credit card refunds may take 7-10 business days to appear on your statement.

5. User Responsibilities

5.1 Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5.2 Prohibited Activities

You agree not to:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with the website’s security features
• Submit false or misleading information
• Use automated systems to extract data from our website

5.3 Product Care

You are responsible for following care instructions provided with our products to maintain their performance and longevity.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Stio Activewear or our content suppliers and protected by international copyright laws. The Stio Activewear name and logo are registered trademarks.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Limitation of Liability

7.1 Product Use

Stio Activewear products are designed for outdoor activities but cannot eliminate all risks associated with outdoor adventures. Users assume responsibility for their safety and proper use of our products in appropriate conditions.

7.2 Website Operation

Stio Activewear shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

7.3 Maximum Liability

Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in the Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any disputes shall be resolved in the courts located in Conroe, Texas.

We encourage you to contact us directly at [email protected] to resolve any issues before pursuing formal dispute resolution.

10. Policy Changes

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of the website after changes constitutes acceptance of the modified terms.

11. Contact Information